Knowledge Base & 지원하다

Everything you need to know about partnering with Meikei. From technical specifications to agency protocols and shipping logic.

Knowledge Base & 지원하다

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Support & FAQ

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Ordering & Production

What is your standard turnaround time?

Thanks to our in-house mold making center, we offer a rapid 3-day turnaround for physical sampling. For standard mass production (up to 500,000 units), our lead time is typically 5 to 7 days after sample and artwork approval. For highly complex luxury finishes, please allow an additional 2-3 days.

Quality & Finishes

How do you ensure color consistency across a 100,000+ unit batch?

Color variation is a common industry pain point, but not here. We utilize advanced spectrophotometers for precise Pantone color matching. More importantly, our production lines are monitored by 7 AVT full-auto visual inspection machines. This AI-driven technology catches microscopic color shifts or defects that the human eye would miss, guaranteeing absolute batch-to-batch consistency.

Agency & Shipping

Do you offer Blind Shipping (White-Label Delivery) for design agencies?

Yes, strictly and securely. Nearly 40% of our business comes from global design agencies and print brokers. When you request Blind Shipping, the goods are packed in neutral, unbranded export cartons. Shipping documents will show your agency as the sender. There will be absolutely zero Meikei branding, logos, or contact information, protecting your client relationships completely.

지속 가능성 & Compliance

What eco-friendly material options do you provide?

We offer a comprehensive sustainable library. This includes FSC-certified papers (ensuring responsible forestry), 100% post-consumer recycled papers, Kraft paper, and PLA (Polylactic Acid) biodegradable films. We also strictly utilize low-VOC, soy-based and water-based inks.

After-Sales & IP Protection

What is your remake/refund policy if there is an issue?

We operate on a Zero Defect philosophy, backed by a 1-Month Remake Guarantee. If the delivered mass production deviates from the physical sample you approved, or if you encounter a clear manufacturing defect (such as ink smudging or adhesive failure under prescribed conditions), we will remake the defective batch free of charge.

고급 패키징 사용자 정의로 확장

복잡한 접착 라벨부터 구조적인 견고한 상자까지, 우리는 글로벌 브랜드와 무역 대리점을 위한 일관된 품질을 보장합니다..

문의하기

*우리는 귀하의 기밀성을 존중하며 모든 정보는 보호됩니다.

고급 패키징 사용자 정의로 확장

복잡한 접착 라벨부터 구조적인 견고한 상자까지, 우리는 글로벌 브랜드와 무역 대리점을 위한 일관된 품질을 보장합니다..

문의하기

*우리는 귀하의 기밀성을 존중하며 모든 정보는 보호됩니다.

귀하의 브랜드에 어떤 소재가 적합한지 확신할 수 없음?

포장 엔지니어링은 복잡할 수 있습니다.. 메시지를 남겨주세요, 당사의 구조 설계자는 귀하의 제품에 맞는 완벽하고 비용 효율적인 솔루션을 찾기 위해 무료 1:1 상담을 제공할 것입니다..

문의하기

*우리는 귀하의 기밀성을 존중하며 모든 정보는 보호됩니다.